Legal
Privacy notice
Last updated 9 August 2026.
Who is responsible
Jasbir Singh Boparai, trading as Riverstone Eco Solutions, is the data controller for the information described here.
- Address
- 58 Webb Road, Tipton, West Midlands DY4 0LQ
- riverstoneeco@gmail.com
- Telephone
- 07356030128
Searching a postcode does not identify you
The property search on this site sends only the postcode to the national register and shows you what comes back. We do not store the postcode, the result, or anything about you. No account, no email address, no cookie.
The addresses and certificates shown are already public records published by the Ministry of Housing, Communities and Local Government. They are not ours and we do not keep a copy.
What we collect when you book
- Your name
- to know who we are meeting
- Email and phone
- to confirm the appointment
- Property address
- to attend, and to lodge the certificate
- Property details
- to price the job and prepare
- Access notes
- only what you choose to write
We do not ask for, and do not want, anything about your health, finances or household circumstances. Please leave that out of the notes field.
Why we are allowed to hold it
- Performance of a contract. We cannot carry out an assessment you have booked without knowing where it is and how to reach you.
- Legal obligation. An assessor must lodge the certificate on the national register, which includes the property address, and must retain assessment records for audit by the accreditation scheme.
- Legitimate interests. Keeping records of work done, so we can answer a query or defend a claim years later.
We do not send marketing email, and we do not add booking customers to any list.
Who else sees it
Only these, and only to the extent needed. None of them sell your data or use it for their own purposes.
- Vercel
- hosts this website
- Neon
- database, hosted in London
- Resend
- sends the confirmation emails
- ECMK
- our accreditation scheme, for lodgement and audit
- MHCLG
- operates the national register
Some of these are US companies whose services may process data outside the UK. Where that happens it is covered by the UK International Data Transfer Agreement or the UK extension to the EU-US Data Privacy Framework. Our database is in London.
We will also disclose information where the law requires it — a court order, or a request from a regulator we are obliged to answer.
How long we keep it
- Enquiries that never became bookings
- 12 months
- Booking and contact records
- 6 years after the work
- Assessment records
- as required by ECMK
- Accounting records
- 6 years, as HMRC requires
Six years matches the limitation period for a contract claim in England and Wales — it is how long someone could bring a claim about work we did, so it is how long we need to be able to answer one.
The lodged certificate itself is a permanent public record held by MHCLG. We cannot remove it, and neither can you.
Cookies
This site sets no analytics or advertising cookies, and there is no tracking pixel. The only cookie is a sign-in session for the administrator, which is strictly necessary and set only on successful sign-in.
Your rights
- ask what we hold about you, and get a copy
- have inaccurate information corrected
- ask us to delete it, where we are not required to keep it for lodgement, audit or accounting
- ask us to restrict what we do with it while a query is resolved
- object to processing based on legitimate interests
- receive it in a portable format
Email riverstoneeco@gmail.com and we will respond within one month, at no charge.
If you are unhappy with how we have handled your information you can complain to the Information Commissioner’s Office at ico.org.uk or on 0303 123 1113. We would rather you told us first, but you are not obliged to.
Changes
If this notice changes materially we will say so here and update the date at the top. See also our terms of service.